Cancellation And Refund Policy

Cancellation, Refund & Payment Policy

This Cancellation and Refund Policy explains the terms applicable when you cancel a booking made with Daily Tour & Travel. By confirming your booking, you agree to the cancellation terms applicable to your selected travel service.

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How to Cancel

All cancellation requests must be submitted in writing by email to contact@dailytourandtravel.com. The effective cancellation date will be the date on which we receive your written request.

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Fully Refundable Services

Certain services may qualify for a full refund if cancelled within the cancellation period stated on the booking confirmation or package page. Full refunds are subject to:

• The supplier's cancellation policy.
• No services having already been used.
• No non-refundable fees or permits having been issued.

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Partially Refundable Services

Many travel services become partially refundable after confirmation because suppliers charge cancellation fees. Where applicable, the following company cancellation schedule applies unless a different policy is displayed on the package page or booking confirmation.

Cancellation Before Travel	Company Cancellation Charge
30 days or more	10% of total booking amount
15–29 days	30%
7–14 days	40%
2–6 days	50%
Less than 48 hours	100% (No Refund)
No Show	100% (No Refund)

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Non-Refundable Services

The following services are generally non-refundable once confirmed or ticketed unless otherwise required by applicable law:

• Flight tickets already issued.
• Non-refundable hotel bookings.
• Wildlife safari permits.
• Government entry permits and visa processing fees.
• Special event bookings.
• Services specifically marked "Non-Refundable".

If our suppliers do not provide a refund for these services, we are unable to issue a refund for the corresponding amount.

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Supplier Cancellation Charges

Hotels, airlines, transport providers, safari operators, and other travel suppliers may impose their own cancellation fees. These supplier charges are separate from our company cancellation charges and will be deducted from any eligible refund where applicable.

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Refund Processing Time

Once your cancellation request has been approved and the refund amount has been confirmed, eligible refunds will generally be processed within 7–14 business days to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

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Bank, Payment Gateway & Currency Conversion Fees

Payment gateway fees, bank charges, foreign exchange conversion fees, credit card processing fees, and currency conversion differences charged by your financial institution are generally non-refundable unless required by applicable law.

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Peak Season & Special Event Bookings

Bookings made during peak travel periods, including public holidays, festivals, Christmas, New Year, long weekends, and other special events, may be subject to separate cancellation terms established by our suppliers. These terms will be displayed before payment or included in your booking confirmation.

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Force Majeure

We shall not be liable for cancellations, delays, or changes caused by circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, government actions, border closures, strikes, civil unrest, terrorism, transportation disruptions, or other force majeure events. Refund eligibility in such cases will depend on the policies of the relevant travel suppliers.

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Package-Specific Cancellation Rules

Some tour packages, hotels, flights, safari bookings, promotional offers, or supplier-specific services may have cancellation terms that differ from this general policy. The cancellation rules applicable to your booking will be clearly displayed on the package page and during checkout before payment is completed. Where package-specific terms differ, those terms will take precedence.

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Payment Policy

We accept payments through multiple secure payment methods, including debit cards, credit cards, net banking, UPI, international cards, bank transfers, and other authorised payment service providers, depending on availability. Additional bank or payment processing charges, if applicable, will be shown before payment confirmation.